Autodesk support

I searched but didn’t see a dedicated thread, yet made.  Welcome because I’ve found some silly things in supporting Autodesk / Autocad environments over the last year+.


Today’s issue was relating to an error 29001 and 500.21 error coming from IIS.  My Server OS is Windows 2012 x64 and software in question is Autodesk Vault Basic 2013.  Below is the dialog box verbage I was given.



Error 29001.  Vault management error: IIS 8.0 Detailed Error – 500.21 – Internal Server Error



Let me also state that the installer for 2013 Vault will bark about the IIS version before it starts to install.  To move past this, just stop IIS, recheck requirements in the installer and it should now pass.  Click Next / Continue once the pre-install check is clear, then Start IIS back up.

IIS 8.0 is not properly read by this installer, so it assumes it’s a conflicting web service.


Once proceeding beyond the requirements check, I got the error 29001 as quoted above.  Searched the internets, but found most info related to an older installer or another operating system.  All in all, no dice.  Per frustration, I tried the Vault Basic 2014 installer and only had an error about ASP test failing… hmm.


So, to fix this up, you’ll want to Add Roles and Features to your Server 2012 install.  Under Web Server, you’ll want:


    [*]ASP.NET 3.5
    [*]ASP.NET 4.5


    installed.  Selecting these will also add some prerequisite packages, you want to do this too.  Doing this enabled the 2014 installer to pass the pre-install check without issue, so I thought why not try the 2013 install again?  Worked this time for me.  Fantastic!


    Other steps I took, based off previous issues was to modify the IIS Application Pool.  Disabling 32 bit mode was a thing I had to do previously for Vault 2013 installs, so I applied the same to this install.


    Merry Autodesking and Good Luck!


Summer (in)Security 2013

I return from Holiday and am catching up on security news.  I’ll update this thread as the day and season proceeds.  Stay Frosty. :shank:


Microsoft hijacks domains in attempted botnet takedown.  The problem here, is how disruptive this effort was and the security researchers it screwed in the process.


NSA is Balls Deep in 100% Verizon call monitoring and far beyond.  Image attached is from EFF article.  Shit is out of any sort of logic or reasonable action, by our Gov’t Overlords.  Thank you Mr Snowden, for peeling away the veneer of privacy bluffs.


In the UK, A Bank lost 74 laptops, over 6000 accounts and 20000 user records.  Asset Manage, much? Guess not.


Personal experience:  Apple sessions can be hijacked.  Unless a friend’s kid grabbed my phone and somehow guessed my iTunes password, I saw a ‘Blackjack’ program downloaded to my phone while on Holiday.  I deleted it to see some mandarin text show for the program description.  I was unable to report the program as a security exploit.

So all is not flawless in the land of Apple, as the same for Android devices.  Like kernel flagging level exploits


In a sudo-humorous result of the NSA sniffing, Cloud Storage is just about as insecure (business especially) as we feared.


So I guess the EU wants to behead ‘Hackers’?  How else can you increase the penalties?


Back on the global auditing of the internet by the US, I’d advise joining Mozilla and friends in signing the petition against the NSA auditing.

Attached Thumbnails

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